At Projects Assured, we help organisations better understand their business and create sustained improvement in organisational performance using information and communications technology (ICT). We provide trusted advice & proven delivery support in four key areas: Digital Transformation, Enterprise ICT, Cyber Security and IT Service Management.

Our Information Technology Services involve technical advice and delivery assistance for the planning, design, procurement, implementation, support, and maintenance of enterprise-scale ICT-enabled systems.

We provide Information Technology Services that support the strategic business needs of our clients’ organisations. This includes the development and delivery of:

• Enterprise Architecture
• Solution Design
• Data Analysis and Business Intelligence
• Risk and Crisis Management Advice
• Cost and Financial Advice/Management
• Organisational Change Management for optimal benefit realisation of the new/upgraded ICT services and technology enhancements.

Our Information Technology Services consultants are technical experts across all aspects of ICT and are highly skilled and experienced in providing strategic and operational advice in complex ICT environments that often include:

• Secure Cloud Strategy
• Digital Service Standard
• Open Data Policy
• Trusted Digital Identity Framework
• Australian Government ERP Policies
• Australian Government Data Centres
• Protective Security Policy Framework (PSPF)
• Information Security Manual

Digital Transformation

Our digital transformation consultants have a strong track record of successfully partnering with government clients to help them successfully implement their digital transformation initiatives.

We are skilled at translating business requirements, technology solutions and enterprise architecture into pragmatic and achievable projects. We are often called upon to be the interface between business stakeholders and ICT delivery providers in all phases of projects – from strategy development through to implementation, and as a key part of project assurance and benefits realisation.

Enterprise ICT

Our highly skilled Enterprise and Solution Architects help our clients to form whole-of-agency views of their complex business and ICT resources to assist with development of successful business plans and strategies.Our highly skilled Enterprise and Solution Architects help our clients to form whole-of-agency views of their complex business and ICT resources to assist with development of successful business plans and strategies.

We are experienced in navigating the complexities of modern ICT environments, in which sharing, integration and dependencies occur at every level of the ICT stack. Our approach reduces cost, improves time-to-market and increases quality and end-user satisfaction with ICT project delivery and ICT operations.

Cyber Security

We advise on all elements of information security governance, risk management and compliance. Our cyber security experts combine deep public sector experience with strong technical proficiency to offer industry-leading services in network, system and information security.

IT Service Management (ITSM)

A well implemented ITSM framework can deliver significant cost and quality benefits to an organisation and its consumers. Our ITSM advisory capability assess our clients’ ICT services from current state through to targeted improvements for sustainability.

We provide ITSM expert advice to assist our clients to mature their ITSM environments to optimise the efficiency and accountability of the IT organisation. We achieve this through effective management and integration of people, process and technology. We deliver value through the following key areas:

• Strategy, Engagement & Planning
• Design & Transition
• Delivery & Support
• Continual Improvement
• Governance
• Training Development and Coaching
• Baseline Assessment, Gap Analysis and Performance Measurement
• Inter-related Dimensions (i.e. Organisation & People; Information & Technology Partners and Suppliers; and Value Streams and Processes)
• Service, Process & Toolset Integration

Our ITSM team has expertise in: ITIL4 Managing Professional; ITILv3 Expert; ITILv2 Master; Service Integration & Management (SIAM) Professional, COBIT5; and Six Sigma.